Privacy Policy

Grenade Australia respects your privacy. We hate spam as much as you do.

It is important to us that you feel confident that we will protect your personal information.

  1. i) Your name and address will be used to label your order. On orders delivered by Courier the address label will include your phone number to facilitate delivery.
    ii) Confirmation of your order will be sent by email, were an email address is supplied. Grenade Australia may call or email you to clarify the details of your order or payment method. Grenade Australia may occasionally email you to update you on new products or changes to our site.
    iii) Credit card information is collect over a SSL 128 bit encrypted connection and is certified as secure and authentic. Our identity is assured for $10,000.Ā We do not store credit card numbers.
  2. iv) Grenade Australia will remove any personal information from our database at your request.
  3. v) Grenade Australia will not sell, rent or otherwise disclose your personal information.
  4. vi) Grenade Australia uses the Google AdWords remarketing service to advertise on third party websites (including Google) to previous visitors to our site. Third-party vendors, including Google, use cookies to serve ads based on someoneā€™s past visits to the Grenade Australia website. Of course, any data collected will be used in accordance with our own privacy policy and Googleā€™s privacy policy. You can set preferences for how Google advertises to you using theĀ Google Ad Preferences page, and if you want to you can ā€Øopt out of interest-based advertising entirely by cookie settings orā€Øpermanently using a browser plugin.

If you have any questions, please feel free to call us on 1300 181 640 between 9 am and 5:30 pm AEST Monday to Friday (Public Holidays excepted).